Terms & Conditions – Online Architectural Consultation

Last updated: 05.02.2026

1. The Consultation

The online consultation is a time-limited professional discussion between:

  • The Client
    and

  • Markos Design Workshop, a RIBA Chartered Architecture Practice
    Office 1, Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ

The consultation will be conducted remotely (typically via Google Meet or similar) and will last between 30 and 60 minutes, depending on the option booked.

2. Nature and Purpose of the Advice

The consultation provides initial, high-level architectural guidance only.

It is intended to help the Client:

  • understand what may be possible in principle

  • Identify key planning, design, budgetary, and regulatory risks

  • decide whether further professional services or investigations are appropriate

The advice given is not:

  • a site survey

  • a feasibility study

  • a design proposal

  • planning advice with statutory certainty

  • confirmation that a project can or will be approved or built

All advice is indicative and provisional, based solely on the information available at the time of the call.

3. Reliance on Information Provided

The consultation is based on:

  • information supplied verbally by the Client

  • any drawings, photographs, or documents shared by the Client

  • publicly available mapping and planning policy where relevant

No site visit, measured survey, ground investigation, or services search is undertaken.

As a result, unknown constraints may exist, including (but not limited to):

  • underground drainage or manholes

  • easements, covenants, or rights of way

  • restrictive planning history or conditions

  • structural limitations of the existing building

  • utilities, access, or ecological constraints

These may materially affect what is possible and cannot be ruled out during an online consultation.

4. No Guarantee of Outcome

Markos Design Workshop does not guarantee that:

  • Planning permission will be granted

  • Permitted development rights apply

  • Building regulations approval can be achieved

  • A project is technically or financially viable

  • Any specific size, layout, or form of development is achievable

All statutory approvals remain subject to:

  • local planning authority decisions

  • building control or approved inspector review

  • third-party consultees

  • future surveys and technical design

Responsibility for securing approvals rests with the Client and their appointed professional team.

5. Limitations of Scope

The online consultation does not include:

  • drawings, sketches, or design work

  • written reports or follow-up documents

  • cost plans or detailed estimates

  • acting as Principal Designer under CDM 2015

  • liaison with planning authorities, neighbours, or consultants

Any further services must be separately agreed in writing by both parties.

6. Professional Fees

  • The consultation fee is as stated at the time of booking

  • Fees are payable in advance

  • Fees are non-refundable once the consultation has taken place

If the Client books a consultation that falls clearly outside the stated scope (e.g. non-UK property), Markos Design Workshop reserves the right to terminate the call early.

7. No Ongoing Appointment

The consultation does not constitute an appointment of Markos Design Workshop for further architectural services.

There is no obligation on either party to proceed beyond the consultation.

Any subsequent appointment will require:

  • a separate written agreement

  • defined scope

  • agreed fees

  • formal terms of appointment

8. Professional Standards & Insurance

Markos Design Workshop:

  • is a RIBA Chartered Practice

  • is registered with the Architects Registration Board (ARB)

  • carries appropriate Professional Indemnity Insurance

The Architect is subject to the ARB Code of Conduct.

9. Complaints

If you believe the consultation has not been provided in accordance with these terms, please contact:

Peter Markos
peter@markosdesignworkshop.com

A copy of the practice’s complaints procedure is available on request.

10. Acceptance of Terms

By booking and attending an online consultation with Markos Design Workshop, the Client confirms that they:

  • understand the limited and advisory nature of the consultation

  • accept that unknown site constraints may exist

  • agree not to rely on the consultation as a substitute for surveys, design work, or statutory approvals